Transforming SMEs into Curriculum Developers : Teach Them to Fish

Description: In any training environment, good instructional designers know that it is imperative to be aligned with business employees. So what happens when you turn high-performing SMEs into great curriculum developers? Learn about JetBlue University’s curriculum developer model and what we are doing to transition and provide ongoing professional development for SMEs while saving costs, time and valuable ISD resources.

  • Why and how the role of SMEs started to change
  • Opportunities and challenges
  • Tools, skill sets, theory and ROI

Outline :
Set the stage : JetBlue University and JetBlue Airways – title

JetBlue University org chart/break down

Learning Technology (support function role)

What was done in the past (Old NYU program, book clubs, one off classes and workshops)

The role of SMEs started to change

Opportunities and Challenges: SMEs role, Solutions role in the ability to franchise

Selecting easy to use, consistent tools

Skill set and theory

Return on Investment

Ongoing development

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